China Pacific Insurance (CPIC): profile and contacts

About us

About CPIC

China Pacific Insurance (Group) Co., Ltd. was built on China Pacific Insurance Company, founded on May 13, 1991. Headquartered in Shanghai, it describes itself as a leading integrated insurance group in China and was the first insurer with an A+H+G listing structure: Shanghai, Hong Kong and London.

Products and subsidiaries

CPIC holds a full set of insurance licenses: life insurance, property insurance, pension insurance, health insurance, agricultural insurance (Anxin Agricultural) and asset management. Group companies also include Changjiang Pension and a Hong Kong subsidiary, China Pacific Insurance (Hong Kong).

Customers and distribution

Retail customers buy motor, home, health and life products through agents, partner channels, the CPIC app and online platforms. Corporate clients use CPIC for property, liability, employee benefits and agricultural cover.

How to contact CPIC

The 24/7 nationwide customer service line is 95500 (mainland China). The CPIC app and the online service platform at cpic.com.cn handle policy queries and claims notification.

Insurance request

Get insured with China Pacific Insurance (CPIC)

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Key facts

Full legal name: China Pacific Insurance (Group) Co., Ltd.
Headquarters: Shanghai
Year founded: 1991
Ownership type: Public (listed in Shanghai, Hong Kong and London)
S&P Global rating: A (2024-08)

Ratings change: before buying a policy, check the current rating and the company’s license in your state or country.

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Types of insurance

General liability insurance Commercial property insurance Agricultural insurance (crop and livestock) Employee benefits insurance Auto insurance Homeowners insurance Life insurance Health insurance Annuities

Company contacts

24/7 nationwide customer service (dialable within mainland China): 95500
Company website: cpic.com.cn

These are the insurer's own contact details. To compare its offer with others, send a request to Polis Re.

Checks before you choose

Company license in your state or country
Financial strength rating (AM Best, S&P, Moody’s, Fitch)
Policy coverage, limits, deductible and exclusions
Claims process and consumer complaints

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