Genworth Financial

Genworth Financial is a Virginia-based holding company known for long-term care insurance. Its businesses include CareScout and Enact mortgage insurance, and it continues to service life insurance and annuity policies.

HeadquartersGlen Allen, VirginiaUnited States · since 2004 AM BestC++ (Marginal) — Genworth Life Insurance CompanyFinancial strength · 2026-10-07 Google Maps★ 3.644 reviews Your experienceLeave a reviewRating from 1 to 5 stars

About us

About Genworth

Genworth Financial, Inc. is based at 11011 West Broad Street in Glen Allen, Virginia, in the Richmond area, and is listed on the NYSE as GNW. It became an independent public company in 2004 and its businesses have served customers for more than 145 years.

Businesses

Genworth's brands are CareScout, which covers long-term care insurance, the CareScout Quality Network, care plans and Seniorly, and Enact, a mortgage insurance company. Genworth also services existing life insurance and annuity policies.

Financial strength

As of October 7, 2026, AM Best rated Genworth Life Insurance Company C++, Genworth Life and Annuity Insurance Company B- and Enact Mortgage Insurance Corporation A-. Life and long-term care policyholders should take these ratings into account when they review their coverage.

Contact and claims

Customer service: 888-GENWORTH (888-436-9678).

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Key facts

Full legal name: Genworth Financial, Inc.
Headquarters: Glen Allen, Virginia, United States
Year founded: 2004
Ownership type: Public (NYSE: GNW)
AM Best rating: C++ (Marginal) — Genworth Life Insurance Company (2026-10-07)
AM Best rating: A- (Excellent) — Enact Mortgage Insurance Corporation (2026-10-07)

Ratings change: before buying a policy, check the current rating and the company’s license in your state or country.

Customer ratings

Google Maps 3.6 44 reviews

Polis Re —no reviews yet

The Google Maps rating is for the company’s main office profile, as of 10.10.2026. Customer ratings do not replace checking the policy terms.

Types of insurance

Life insurance Annuities

Company contacts

Customer service (888-GENWORTH): +1 888-436-9678
Company website: genworth.com

These are the insurer's own contact details. To compare its offer with others, send a request to Polis Re.

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