New York Life

New York Life is a mutual life insurer founded in 1845 and owned by its policyholders, not shareholders. It sells life, disability and long-term care insurance, annuities and investment products through a career agent force.

HeadquartersNew York, New YorkUnited States · since 1845 AM BestA++ (Superior)Financial strength · 2025-08-01 Your experienceLeave a reviewRating from 1 to 5 stars

About us

About New York Life

New York Life Insurance Company has been in business since 1845 and keeps its home office at 51 Madison Avenue in New York City. It is a mutual company with no shareholders, so its decisions are made for the benefit of policy owners.

Products

The company offers life insurance, disability insurance and long-term care coverage, along with annuities, mutual funds, ETFs and 529 plans. It also provides wealth management, estate planning and small-business services, as well as institutional and employer solutions.

Financial strength

As of August 1, 2025, New York Life held ratings of A++ from AM Best, AAA from Fitch, Aa1 from Moody's and AA+ from S&P.

Contact and claims

Customer service: 1-800-225-5695 (1-800-CALL-NYL). A toll alternative, 1-212-576-6600, is available weekdays 8 a.m. to 7 p.m. ET.

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Key facts

Full legal name: New York Life Insurance Company
Headquarters: New York, New York, United States
Year founded: 1845
Ownership type: Mutual
AM Best rating: A++ (Superior) (2025-08-01)

Ratings change: before buying a policy, check the current rating and the company’s license in your state or country.

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Types of insurance

Employee benefits insurance Life insurance Disability insurance Annuities

Company contacts

Customer service: +1 800-225-5695
Company website: newyorklife.com

These are the insurer's own contact details. To compare its offer with others, send a request to Polis Re.

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