Zurich North America: Commercial Insurer Profile

About us

About Zurich North America

Zurich Insurance Group was founded in Switzerland in 1872 and expanded to North America in 1912. Its U.S. business, known as Zurich North America or Zurich U.S., is a provider of commercial property and casualty insurance and services in the United States and Canada, with headquarters at 1299 Zurich Way, Schaumburg, Illinois.

Customers and products

Zurich serves industries including automotive, agriculture, construction, manufacturing and technology, and its customers range from large corporations to middle market businesses. Coverage includes property, general liability, workers' compensation, commercial auto, construction, surety, crop insurance, management liability and specialty lines, along with risk engineering services.

How it sells

Zurich works mainly through brokers and agents, organized by regional teams across the United States.

Contact and claims

General inquiries: Zurich Customer Inquiry Center, 1-800-382-2150. Claims (24/7 Customer Care Center): 1-800-987-3373. Agency premium billing: 1-800-693-9466. See our construction insurance and workers' compensation pages.

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Type of insurance

Key facts

Full legal name: Zurich American Insurance Company
Headquarters: Schaumburg, Illinois, United States
Year founded: 1912
Ownership type: Subsidiary of Zurich Insurance Group · Zurich Insurance Group (Switzerland)
AM Best rating: A+ (Superior) (2025-10)

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Customer ratings

Google Maps 2.9 253 reviews

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The Google Maps rating is for the company’s main office profile, as of 10.10.2026. Customer ratings do not replace checking the policy terms.

Types of insurance

General liability insurance Commercial property insurance Workers compensation insurance Commercial auto insurance Professional liability insurance (E&O) Directors and officers insurance (D&O) Cyber insurance Construction insurance Energy insurance Marine insurance (hull and P&I) Agricultural insurance (crop and livestock)

Company contacts

Customer Inquiry Center: +1 800-382-2150
Company website: zurichna.com

These are the insurer's own contact details. To compare its offer with others, send a request to Polis Re.

Checks before you choose

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