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Insurance glossary

Choose a letter — all terms and definitions will appear below.

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C

Terms: 17

Cancellation

The termination of an insurance policy before its expiration date, either by the policyholder or by the insurer. State laws limit when and how insurers may cancel, especially after a policy has been in force for a period, and require written notice. Unearned premium is usually refunded, sometimes minus a short-rate penalty when the policyholder cancels.

Captive insurer

An insurance company created and owned by a business or group of businesses mainly to insure their own risks. Captives can lower costs, cover risks that are hard to insure and give access to reinsurance. Popular domiciles include Vermont, Utah, Delaware and other US states as well as Bermuda and the Cayman Islands.

Cash value

The savings component of permanent life insurance, such as whole life and universal life, that grows over time on a tax-deferred basis. Policyholders can borrow against the cash value, use it to pay premiums or receive it by surrendering the policy, minus any surrender charges. Unpaid loans and withdrawals reduce the death benefit.

Certificate of insurance

A document issued by an insurer or producer that summarizes a policy: the insured, the insurer, the policy numbers, the types of coverage, limits and effective dates. Businesses provide certificates to clients, landlords and project owners as proof of coverage. A certificate is informational and does not change the policy's terms.

Claim

A formal request by a policyholder or a third party for payment or services under an insurance policy after a loss. The claim process usually involves reporting the loss promptly, documenting damage or expenses, cooperating with the adjuster and, for property, submitting a proof of loss. State laws set time limits for insurers to acknowledge, investigate and pay claims.

Claims-made policy

A liability policy that covers claims first made against the insured during the policy period, provided the incident occurred after any retroactive date. Professional liability, directors and officers and cyber policies are often claims-made. When such a policy ends, an extended reporting period, or tail, may be needed to cover claims reported later.

CLUE report

A Comprehensive Loss Underwriting Exchange report, a database record maintained by LexisNexis that lists auto and home insurance claims filed on a person or property, typically going back several years. Insurers use it to underwrite and price policies. Under the Fair Credit Reporting Act, consumers can request a free copy and dispute errors.

COBRA

A federal law that allows workers and their families who lose employer group health coverage, for example after job loss or reduced hours, to keep the same coverage for a limited period. The person usually pays the full premium plus an administrative fee. COBRA applies to employers with 20 or more employees; many states have similar mini-COBRA laws for smaller employers.

Coinsurance

In health insurance, your share of the cost of a covered service, expressed as a percentage, that you pay after meeting your deductible. For example, with 20% coinsurance you pay 20% of the allowed amount and the plan pays 80%. Coinsurance payments count toward the out-of-pocket maximum, after which the plan pays in full for covered in-network care.

Coinsurance clause

A commercial property provision requiring you to insure your property for at least a set percentage of its value, often 80%, 90% or 100%. If you carry less than required at the time of loss, the insurer reduces the claim payment in proportion to the shortfall. Agreed value coverage can suspend this penalty.

Collision coverage

Optional auto insurance that pays to repair or replace your vehicle after it hits another vehicle or an object, or overturns, regardless of who is at fault, minus your deductible. Lenders and lessors usually require it. Payment is generally limited to the car's actual cash value, so it may not cover a loan balance; gap insurance can fill that difference.

Commercial general liability

A business policy that covers claims for bodily injury and property damage to others caused by the company's premises, operations, products or completed work, plus personal and advertising injury such as libel or slander. It pays defense costs and settlements or judgments up to the limits. Most CGL policies are written on standard ISO forms.

Comprehensive coverage

Optional auto insurance that pays for damage to your car from causes other than a collision, such as theft, vandalism, fire, hail, flood, falling objects and hitting an animal, minus your deductible. It is sometimes called other-than-collision coverage. Lenders and lessors usually require it along with collision.

Contestability period

A period after a life insurance policy is issued, usually two years, during which the insurer can investigate and contest a claim if it finds material misstatements on the application. After the period ends, the policy generally becomes incontestable except for nonpayment of premium and, in some states, fraud. A reinstated policy may start a new period.

Coordination of benefits

Rules that decide the order in which two or more health plans pay when a person is covered by more than one, such as a spouse's employer plan and their own. The primary plan pays first and the secondary plan may pay remaining eligible costs. The rules prevent payments that exceed the actual cost of care.

Copayment

A fixed dollar amount you pay for a covered health care service or prescription, such as a set charge for a doctor visit or a generic drug. Copays usually apply in addition to or instead of the deductible, depending on the plan, and generally count toward the out-of-pocket maximum. Amounts are listed in the plan's summary of benefits.

Credit-based insurance score

A score derived from information in a consumer's credit report that insurers in many states use, along with other factors, to predict the likelihood of claims and set auto and home insurance rates. It is different from a lending credit score. Several states limit or ban its use, and insurers must give notice when it leads to a higher rate.

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