About Ping An
Ping An Insurance Company was established in Shekou, Shenzhen on May 27, 1988 as the first joint-stock insurance company in China. It has since grown into Ping An Insurance (Group) Company of China, Ltd., which describes itself as one of the three largest integrated financial groups in the country. Its shares trade as A shares and H shares.
Products and services
Financial services are the core of the group: life and health insurance, property and casualty insurance (including motor insurance), banking, asset management and wealth management. Ping An also runs a health and senior care ecosystem that offers financial advisory, family doctor and senior care concierge services to customers.
Distribution
Ping An follows a “one customer, multiple products, one-stop services” model. Its offline channels cover 330 major cities with more than 7,000 outlets and over 1.3 million captive and non-captive sales agents, alongside online apps and an “Express Service” gateway.
How to contact Ping An
The nationwide customer service hotline is 95511 (mainland China). Policies, claims and online customer service are handled through pingan.com and the Ping An apps. Ping An's products are sold mainly in mainland China; international clients usually work through a local broker or a partner insurer.